It is recommended to review your health and safety compliance annually or whenever significant changes are made to your business practices, such as adding new services, equipment, or staff. Staying updated ensures that your insurance remains valid and your business complies with legal standards.

While cancellations themselves are not covered, having insurance ensures you’re protected if a pet becomes ill or behaves aggressively during grooming. For instance, the Care, Custody & Control cover provides protection for incidents such as illness or injury to a pet in your care.

Yes it will cover a pets personal items within normal expectations, anything out of the normal expectation that is left with a dog however would not be covered whilst in your care. For example a pets collar, lead, travel crate would be fine but your customers handbag, jewellery and keys are not things you typically leave with a pet.